Billing

Plans

The pricing page shows the current prices and limits. This page does not repeat them. Someone writes this page by hand, but the app builds the pricing page from the same table it enforces. A number copied here can disagree with the amount the app charges you.

Shopify collects the money. The charge shows on your usual Shopify invoice. Prices are in US dollars. If Shopify bills your store in a different currency, Shopify charges the converted amount.

There is no commission. The app charges nothing on your sales. Your plan price is the whole bill.

Free trial and discounts

Paid plans start with a free trial. Shopify counts the trial days that your store used in the last 180 days, and its plan page shows the days that remain.

A year up front costs less than twelve monthly payments. The pricing page shows both amounts.

If we give your store a discount, Billing shows the amount after the discount. It also shows the full price. If the discount has an end, Billing shows when it ends.

Unpaid Shopify bill

If your Shopify bill is not paid, Shopify freezes your subscription. Then the store has the free plan's limits. Billing shows that the subscription is frozen. When you pay the bill, Shopify starts the subscription again and your plan comes back.

Change your plan

You choose your plan on Shopify's plan page.

1. Open Billing.
2. Select Choose plan or Change plan.
3. On Shopify's plan page, find the plan that you want.
4. Select monthly or yearly billing.
5. Approve the plan in Shopify.

Shopify shows the price before you approve. Shopify calculates the difference if you change plan in the middle of a period.

Some changes wait for the end of the billing period. Billing marks the new plan as scheduled and shows the date that it starts. Until that date, you keep your plan and you pay the same amount.

Move to the free plan

1. Open Billing.
2. Select Change plan.
3. Select the free plan on Shopify's plan page.

Your paid plan continues until the end of the billing period. Then the store returns to the free plan's limits. Billing shows the date.

If no paid subscription is behind your plan (for example, we set up the plan for you), Billing shows Move to Free. That change starts right away.

Uninstalling the app from your Shopify admin also stops the charges. Shopify ends the subscription when you remove the app.

Leave a Custom plan

You can leave a Custom plan without help from us. Choose a plan on Shopify's plan page, as the steps above show. If you do not pay for your Custom plan through Shopify's plan page, Billing also shows Move to Free. Only we can set up a Custom plan again. To change the terms of a Custom plan, contact us.

Move to a new price

The price of a plan can change. Your subscription keeps its price until you change plan. If we change the price of a subscription you already have, we tell you at least 90 days before the new price applies, by email to your store's contact address and on the site.